Technology is in a continuous state of development and upgrade, so there is no wonder why it influences all the industries existent out there.

What does this mean for Artificial Intelligence and the Future of Humans in the Workforce? Businesses already adopted many changes that completely improved the way many tasks are being handled, and that’s for the better. The tendencies that happen in business at the moment will have a direct impact on the effectiveness of companies.

The first big influence puts artificial intelligence in the centre of attention, which can represent an interface between companies and their clients. AI has the capability to make interactions much simpler than they are in reality. AI is supposed to revolutionize the way data that comes from customers. It should advance the way business owners handle sales and the customer satisfaction altogether. Scientists believe that AI can think as individuals and align the needs of the commercial with the needs of the customers. This one trend could be tremendously beneficial for all companies, regardless of their specifics.

AI-Optimized Manufacturing

Paper and pencil tracking, luck, significant global travel and opaque supply chains are part of today’s status quo, resulting in large amounts of wasted energy, materials and time. Accelerated in part by the long-term shutdown of international and regional travel by COVID-19, companies that design and build products will rapidly adopt cloud-based technologies to aggregate, intelligently transform, and contextually present product and process data from manufacturing lines throughout their supply chains. By 2025, this ubiquitous stream of data and the intelligent algorithms crunching it will enable manufacturing lines to continuously optimize towards higher levels of output and product quality – reducing overall waste in manufacturing by up to 50%. As a result, we will enjoy higher quality products, produced faster, at lower cost to our pocketbooks and the environment.

Artificial Intelligence and the Future of Humans in the Workforce means there will be a shift in business operations and the job roles available.

Merging Technologies

The second influence has to do with merging technology with human behaviors. Human-centered approaches are the ones that are sought in the near future. Artificial Intelligence and the Future of Humans in the Workforce will be shifting as there is developing technologies that are capable to adopt the habits of individuals and help them accordingly could change the game in business. In large companies, paying attention to the personal needs and preferences of each customer is impossible from all points of view.

Well, technology can make this approachable by developing solutions that deliver the services that executives need for understanding their customers better. This will lead to offering customized services for every client in a timely manner. Tech progress is directly related to personalization, so businesses expect that by 2020.

Development of Ecosystems

Finally, the last trend concerns the development of ecosystems. Platform companies that offer a single access point for a list of many services have completely eliminated the classic operating rules and the competition between them. They no longer only need a platform strategy but require a broad ecosystem approach to differentiate themselves into the new Tech Era.

In fact, more than one-fourth of the executives who took part in the Accenture study said digital ecosystems are transforming how organizations provide value to their customers. This became true. Businesses are now focused on HR platforms and online workforce solutions. The number of such applications is on the rise. Big companies abandon traditional hierarchies and replace them with software.